Panacea Access
When your team needs extra Extreme Networks expertise, Panacea Access gives you retained engineering time for advice, planning, reviews and smaller agreed tasks. Agree the allowance, scope and service window around your priorities.
More capability for your team
Direct expertise
Speak with engineers who understand your Extreme environment.
Agreed engineering time
Use a retained allowance for advice, reviews and smaller tasks.
Built around your team
Set the scope and service window around your requirements.
Bring senior Extreme Networks expertise into your team without commissioning a separate project every time.
How Access works
Set it up
We agree the allowance, scope and service window around your priorities.
Put it to work
Bring us questions, reviews and smaller tasks. Regular reviews keep the service aligned.
The expertise between projects
Access is designed for work that benefits from specialist input without becoming a full project.
- Technical advice and option reviews
- Design and change reviews
- Planning and preparation
- Smaller agreed engineering tasks
Access, Consult or Care?
Panacea Access
Retained expertise for ongoing advice and agreed tasks.
Panacea Consult
Defined design, migration and delivery projects.
Panacea Care
Operational support and incident response.
Each service has a clear role. We will help you choose the right route.
Practical questions
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What can I use Panacea Access for?
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Use Access for specialist advice, technical option reviews, planning, change reviews and smaller agreed engineering tasks across your Extreme Networks environment.
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Is Access an emergency support service?
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No. Operational incident support, emergency response and responsibility for progressing incidents are provided through an agreed Panacea Care service.
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Can I use Access for a larger project?
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Defined design, implementation and migration projects are scoped through Panacea Consult. We will tell you when a requirement is better treated as a project.
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How is the service set up?
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We agree an engineering allowance, scope and service window around your requirements, then review usage and upcoming priorities with your team.
Other Services
Add specialist capacity to your team
Tell us what your team is working on and where you need deeper Extreme Networks expertise.
Extreme Networks expertise, available through a clear retained service.