About Us
Unrivalled Expertise
Embark on a journey with Panacea Networking, where we champion the philosophy that specialisation trumps generalisation in delivering top-tier IT networking solutions. With a laser-focused expertise in Extreme Networks, honed over 20+ years, we proudly stand as leaders and pioneers in the field, being the first in the UK to secure the highest-grade accreditations. We firmly believe that one cannot be a jack of all trades and master none; hence, our unwavering commitment to Extreme Networks has enabled us to not merely understand its individual components but to master the full stack, ensuring we deliver the full capability - the dream, precisely as promised.
In a marketplace saturated with providers offering broad, agnostic solutions, Panacea carves out a unique niche, emerging as a paragon of specialised proficiency in Extreme Networks. Our commitment transcends mere service provision; it is a pledge to deliver a precise, tailor-made solution that aligns seamlessly with your specific needs. Navigate the intricacies of network design and topology with Panacea, your dedicated partner for expertly-crafted, strategic IT networking solutions, where your success is cultivated through our unmatched expertise and strategic alliances.
Martin Flammia
Thelma Flammia
Shaun van Niekerk
Rodney Rodricks
Bilal Nawaz
Panacea Values
Our business is built around a number of core values that we believe sharpen out focus on delivering the highest possible standard of service to our customers:
At Panacea, we go beyond being just a service provider - we aim to be trusted allies. We strive to understand our customers’ ambitions, challenges, and aspirations, fostering an environment of trust and partnership. We work side by side with you, always prioritising your needs and ensuring your interests guide our actions.
We don't just provide network support; we aim to be strategic partners. We value the power of long-lasting relationships and understand their role in achieving mutual growth and success. By fostering such strategic alliances, we help underpin our customers' journey to growth and success, ensuring we're there every step of the way, providing the support you need when you need it.
Our commitment is to provide unmatched technical support, a commitment we live up to every single day. Each customer's journey with us begins with a deep understanding of their unique needs, followed by tailored solutions that best suit those needs. We recognise that effective technical support can make or break an experience, which is why we strive to deliver high-quality, timely, and efficient support, always.
Our approach to challenges is direct, open, and honest. We believe that effective communication is the foundation of trust, so we ensure lines of communication are always open. We address concerns promptly and provide clarity and guidance when you need it most. We're committed to being transparent in all our dealings, fostering a mutual understanding and shared progress with our customers.
At Panacea, we’re not just about meeting expectations - we’re about exceeding them. We go the extra mile, making the impossible possible, and turning aspirations into reality. We anticipate our customers' needs and desires, and we strive to exceed them in every possible way, ensuring that we deliver more than you ask for, every time.
We're not just any network support provider. We're a team of dedicated professionals who genuinely care about the impact of our work. We see each task as an opportunity to display our commitment to excellence, executing tasks efficiently, dynamically, and with a personal touch. We believe that each customer is unique, and so is our approach to addressing their needs.
At Panacea, we are driven by our love for technology and the industry we operate in. Our passion goes beyond profit and growth - it's about the excitement of discovering new solutions, the thrill of tackling complex problems, and the satisfaction of seeing our customers succeed. We're not just professionals in this industry, we're enthusiasts who enjoy and take immense pride in what we do.
